Terms of Service

Last updated: 30/06/2025

Welcome to Heard you miss me! These Terms of Service ("Terms") govern your use of our website and services. By visiting or purchasing from our store, you agree to the following terms.

GENERAL

This website is operated by Heard you miss me (ABN 90683349466). Throughout the site, "we", "us", and "our" refer to Heard you miss me. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

ONLINE STORE TERMS

  • You may not use our products for any illegal or unauthorized purpose.
  • A breach or violation of any of the Terms will result in an immediate termination of your services.

PRODUCTS & PRICING

  • All prices are listed in AUD and include GST (if applicable).
  • We reserve the right to modify or discontinue products or pricing at any time without notice.
  • In the event of a pricing error (e.g. an incorrectly listed price due to a typographical or system error), we reserve the right to cancel any orders placed at the incorrect price. If your payment has already been processed, we will issue a full refund.

ORDERS & PAYMENT

  • We reserve the right to refuse any order.
  • You agree to provide current, complete, and accurate purchase and account information for all transactions.
  • We may limit or cancel quantities purchased per person or per order at our discretion.

SHIPPING & DELIVERY

Shipping times and fees are listed on our Shipping & Delivery page. We are not responsible for delays caused by carriers or customs.

RETURNS & EXCHANGES

Please refer to our Returns Policy for information on how to return or exchange an item.

ACCURACY OF INFORMATION

We make every effort to ensure all product details, descriptions, and prices are accurate at the time they are published. However, we reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

INTELLECTUAL PROPERTY

All content on this site, including images, text, graphics, and logos, are the property of Heard you miss me and may not be used without written permission.

LIMITATION OF LIABILITY

We are not liable for any injury, loss, or damage resulting from the use of our products or services beyond what is covered under Australian Consumer Law.

CHANGES TO TERMS

We reserve the right to update or change these Terms at any time. Your continued use of the website following any changes constitutes your acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@hymm.au. For legal or official correspondence, our business mailing address is: PO Box 126, Vaucluse NSW 2000, Australia